Overcoming Challenges to Build Your New Digital Workplace & Future Digital Employee

Overcoming Challenges to Build Your New Digital Workplace & Future Digital Employee

Are you making key decisions today about how to support your new hybrid workplace and digital workplace of the future? More than ever, IT leaders are challenged to reduce complaints and create an effective digital employee experience to keep their workforce connected and productive, to control costs and achieve business goals. A first-ever study of CEOs found 90% believe their organizations need to improve their digital employee experience, and leaders who improve the remote work experience and overall digital experience see dramatic gains in employee productivity, increased revenue and reduced costs.

During this virtual roundtable, you will learn how your peers are leveraging current technologies and overcoming obstacles so they can deliver such an experience. Topics to include:

• How IT can remove the blockers to having visibility into the actual end-user experience
• How successful digital employee experience reduces MTTR and FCR, requiring fewer help desk resources
• How to shift from reactive to a proactive and predictive IT service desk that gets ahead of problems through automated fixes
• How to deliver sustained improvements to remote workers’ home connectivity
• How to fund improvements to digital employee experience by leveraging cost savings in software and hardware costs

About Lakeside Software

Lakeside Software is the leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces.

Lakeside Software and SysTrack are registered trademarks and/or trademarks of Lakeside Software, LLC in the United States and other jurisdictions. All other trademarks and registered trademarks are property of their respective owners.